Privacy Policy
1. Who we are
The Nohill Academy app is operated by NM Technology (legal name and registered address: [TO CONFIRM]) ("we", "us"). Contact: support@nm-technology.com [TO CONFIRM].
2. What we collect
| Data | When | Why |
|---|---|---|
| Email address | Email sign-in, or the relay address Apple gives us | To create your account, send one-time sign-in codes, and answer support requests |
| Apple user identifier, and your name if you choose to share it | Sign in with Apple | To recognise your account |
| Subscription status, product, expiry and transaction IDs | When you subscribe or restore purchases | To unlock membership. Payment is handled by Apple; we never see your card or Apple Account password |
| Questions you write in Member Q&A | When you post a question or vote | To show the question on the board and let Beishan answer. Other members see it labelled with a short pseudonym, not your email |
| Questions you ask NoHill Agent | When you ask | To produce an answer from the course (see section 4) |
| 1-on-1 requests (the details you type in the form) | When you submit a request | So our team can contact you by email and arrange a live session |
| Basic technical data (IP address, request time) | Every request | Processed transiently by our hosting provider to deliver the service and prevent abuse |
Your notes, learning progress and settings are stored on your device only. We do not receive them. We do not use advertising or analytics SDKs and we do not track you across other companies' apps or websites.
3. Who processes data for us
- Cloudflare, Inc.: hosting, database and video storage, and email delivery of sign-in codes.
- Apple Inc.: Sign in with Apple, App Store subscriptions and payments.
- DeepSeek: generates NoHill Agent answers (section 4).
We do not sell your data.
4. NoHill Agent and DeepSeek
When you ask NoHill Agent a question, the text of the question, together with passages from the course, is sent to the DeepSeek API to generate the answer. DeepSeek's servers are located in China, so your question is transferred outside your country. We do not send your email address or name with it. The app asks for your consent before your first question; if you decline, you can keep using the rest of the app. Do not put personal or sensitive information in questions. The answer is generated by AI and may contain mistakes.
5. Retention
We keep account data while your account exists. When you delete your account in the app, we delete your sessions, sign-in records, app account and 1-on-1 requests and anonymise your Member Q&A posts. Backups and transient provider logs are purged on their normal schedules. We may keep transaction records as long as the law or accounting rules require.
6. Deleting your account
Open Me > Settings > Delete account in the app [TO CONFIRM: final menu path]. Deleting the account does not cancel an App Store subscription: cancel it in Settings > your name > Subscriptions. You can also email us to request deletion.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your data, to object to or restrict processing, to withdraw consent, and to complain to a data-protection authority. Email us and we will respond within a reasonable time. Deleting your account in the app covers most requests.
8. Children
The app is not directed to children under 13 (or the higher minimum age in your country). We do not knowingly collect data from them. If you believe a child has given us data, contact us and we will delete it.
9. International transfers and security
Data is processed on Cloudflare's global network and, for NoHill Agent questions, by DeepSeek in China. Connections are encrypted with HTTPS and sign-in tokens are stored in the iOS Keychain. No system is perfectly secure.
10. Changes
We may update this policy and will change the date above. For material changes we will tell you in the app.
11. Contact
NM Technology · support@nm-technology.com [TO CONFIRM] · Address: [TO CONFIRM]
Nohill Academy is not affiliated with or endorsed by Blizzard Entertainment. Overwatch is a trademark of Blizzard Entertainment, Inc.
隐私政策
1. 我们是谁
Nohill Academy App 由 NM Technology 运营（法定名称与注册地址：[待确认]），以下称“我们”。联系邮箱：support@nm-technology.com [待确认]。
2. 我们收集什么
| 数据 | 何时 | 用途 |
|---|---|---|
| 电子邮箱 | 邮箱登录，或苹果提供的中继邮箱 | 创建账号、发送一次性登录验证码、回复支持请求 |
| Apple 用户标识；你选择分享时的姓名 | 使用 Sign in with Apple | 识别你的账号 |
| 订阅状态、产品、到期时间和交易编号 | 订阅或恢复购买时 | 解锁会员权益。付款由苹果处理，我们看不到你的银行卡或 Apple 账户密码 |
| 你在会员问答中提交的问题 | 发布问题或“同问”时 | 在问答板展示并由北山回答。其他会员看到的是简短的化名，而不是你的邮箱 |
| 你向 NoHill Agent 提出的问题 | 提问时 | 基于课程生成回答（见第 4 条） |
| 一对一咨询申请（你在表单中填写的内容） | 提交申请时 | 让团队通过邮件联系你并安排在线咨询 |
| 基本技术数据（IP 地址、请求时间） | 每次请求 | 由托管服务商临时处理，用于提供服务和防止滥用 |
你的笔记、学习进度和设置只保存在你的设备上，我们不会收到。我们不使用广告或统计类 SDK，也不会跨其他公司的 App 或网站追踪你。
3. 谁为我们处理数据
- Cloudflare, Inc.：托管、数据库与视频存储，以及登录验证码邮件发送。
- Apple Inc.：Sign in with Apple、App Store 订阅与支付。
- DeepSeek：生成 NoHill Agent 的回答（见第 4 条）。
我们不会出售你的数据。
4. NoHill Agent 与 DeepSeek
当你向 NoHill Agent 提问时，问题文本和相关课程片段会被发送到 DeepSeek 的 API 以生成回答。DeepSeek 的服务器位于中国，因此你的问题会被传输到你所在国家或地区之外。我们不会随之发送你的邮箱或姓名。首次提问前 App 会征求你的同意；如果你拒绝，仍可使用 App 的其他功能。请不要在问题里填写个人或敏感信息。回答由 AI 生成，可能有错误。
5. 保存期限
账号存续期间我们保存账号数据。你在 App 内删除账号后，我们会删除你的会话、登录记录、App 账号和一对一咨询申请，并将你在会员问答中的发言匿名化。备份和服务商的临时日志按其正常周期清除。法律或会计规则要求保留的交易记录除外。
6. 删除账号
在 App 内打开“我的 > 设置 > 删除账号”[待确认：最终菜单路径]。删除账号不会取消 App Store 订阅，请到“设置 > 你的姓名 > 订阅”中取消。你也可以发邮件请求删除。
7. 你的权利
根据你所在地区的法律，你可能有权访问、更正、删除或导出你的数据，反对或限制处理，撤回同意，并向数据保护机构投诉。请发邮件联系我们，我们会在合理时间内回复。在 App 内删除账号即可满足大多数请求。
8. 儿童
本 App 不面向 13 岁以下儿童（或你所在国家规定的更高最低年龄）。我们不会有意收集其数据。如果你认为有儿童向我们提供了数据，请联系我们，我们会删除。
9. 跨境传输与安全
数据在 Cloudflare 的全球网络上处理；NoHill Agent 的问题由位于中国的 DeepSeek 处理。连接使用 HTTPS 加密，登录令牌保存在 iOS 钥匙串中。没有任何系统是绝对安全的。
10. 变更
我们可能更新本政策并修改上方日期。重大变更会在 App 内通知你。
11. 联系我们
NM Technology · support@nm-technology.com [待确认] · 地址：[待确认]
Nohill Academy 与 Blizzard Entertainment 无关联，也未获其认可。守望先锋（Overwatch）是 Blizzard Entertainment, Inc. 的商标。